Shipping Policies

Shipping Policies

Dear customer, we inform you that we are not responsible for the information provided if it is erroneous, please verify your information before confirmation since once requested we will not be able to make changes.

Shipping within Baja California: Consider that orders are processed within 3 to 5 business days; This is in addition to the shipping transit time. Orders are sent by parcel on Tuesdays.

Shipments within the republic: Consider that, due to the regulations of border cities, all order shipping guides must be stamped by customs. On Tuesdays, the guides already generated for orders that were confirmed until the previous day are sealed, and the next day the parcel orders that have already been sealed are deposited.

Orders already sealed by customs are sent on Wednesdays (transit time may vary depending on the destination, it is usually between 4 and 7 business days). This means that the last day to place your order is Tuesday. Ex.: If you place your order on Thursday, the guide is stamped on Tuesday of the following week and sent by parcel on Wednesday.

Coffee Shop Pickup for Online Orders
Online orders are available for pickup at the coffee shop on Thursdays only. Orders placed no later than Wednesday at 12:00 p.m. will be available for pickup on Thursday of the same week. Orders placed after this time will be scheduled for pickup on Thursday of the following week.

*Note: If the parcel company considers your address as an extended area, we will contact you, as it may increase the shipping cost.

Shipping to the United States: Orders are processed in 5 to 7 business days, plus shipping time. Also the delay can be caused by our carrier since their collection days depend

For any questions or clarification of your order, please contact us at info@ilustrecoffee.com